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[PDF.rdOk] Usability of Complex Information Systems Evaluation of User Interaction

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Book Details :
Published on: 2010-10-15
Released on: 2010-10-15
Original language:

Why do enterprise systems have complicated search pages, when Google has a single search box that works better Why struggle with an expense reimbursement system that is not as easy as home accounting software Although this seems like comparing apples to oranges, as information and communication technologies increasingly reach into every industry the demand for easy-to-use work tools continues to grow. An exploration of cutting-edge approaches for evaluating the usability of complex user interaction, Usability of Complex Information Systems: Evaluation of User Interaction focuses on improving design and communicating content to the end user.The book continues the conversation about the evolution of usability, asking how we can design and evaluate these complex systems and the complex work they support. It describes and analyzes approaches to teaching, testing, analyzing, or managing usability studies—approaches that involve technical communicators making novel contributions to how we think about and evaluate increasingly complex systems. The book contains case studies on different types of complexity, including:A complex work environment, requiring collaboration among different people or a goal sustained over time, and often in the face of distractions, interruptions, and planned pausesA complex information context, one with no single answer, where the data changes dynamically or where the best answer may rely on other aspects of a fluid environmentA complex technology, in which people use many different applications in their work and collaborationA complex topic, requiring advanced technical or domain knowledgeEven systems that seem simple are, in fact, complex. The shopping interface for an e-commerce system may not be complex, but the databases, business processes, and logistics behind it certainly are. The examination of different aspects of designing and examining complexity presented in this book brings you a step further in developing a deeper understanding of what it takes to make complex systems work. ISO 9241 - Wikipedia ISO 9241 is a multi-part standard from the International Organization for Standardization (ISO) covering ergonomics of human-computer interaction. International standards for HCI and usability International standards for HCI and usability. A more recent version of this list can be downloaded. Standards related to usability can be categorised as primarily ... 10 Free Web-Based Web Site Accessibility Evaluation Tools ... I am a user interface designer and user experience consultant by day and blogger by night. I own and run this blog Usability Geek where I evangelize about the ... Welcome SIGCHI Home; Connect. Join Now; Mailing Lists. Information for List Users; Information for List Owners; SIGCHI and Accessibility; Membership Benefits; Involvement and ... Cognitive Walkthrough Usability Body of Knowledge The cognitive walkthrough is a usability evaluation method in which one or more evaluators work through a series of tasks and ask a set of questions from the ... The evaluation of accessibility usability and user experience The Universal Access Handbook C Stepanidis (ed) CRC Press 2009 crcpress.com/product/isbn/9780805862805 The evaluation of accessibility usability and user Usability - Wikipedia Usability is the ease of use and learnability of a human-made object such as a tool or device. In software engineering usability is the degree to which a software ... Remote Evaluation Usability Body of Knowledge Any usability testing method where the evaluator and user participant are not in the same location. Remote evaluation may be moderated with the evaluator observing ... System Usability Scale (SUS) Usability.gov The System Usability Scale (SUS) is a reliable tool for measuring the usability. It consists of a 10 item questionnaire with five response options for respondents ... Usability and user experience surveys - EduTech Wiki This article or section is a stub. A stub is an entry that did not yet receive substantial attention from editors and as such does not yet contain enough information ...
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